Terms of service

These terms are an agreement between you and Tregaron Global Solutions Pte. Ltd., a company registered in Singapore, which runs Homely at meethomely.com. By creating an account or using Homely, you agree to them. If you don't agree, please don't use the service.

Homely reads a floor plan you upload, builds a simple 3D model of your flat, and uses AI to make images of how each room could look in the styles you choose.

Renders are AI-generated pictures for inspiration. They can get sizes, layouts, fittings and materials wrong, and they aren't professional design, architectural or engineering advice. Before you renovate, check measurements on site and follow HDB rules and your contractor's and interior designer's advice. We aren't responsible for renovation decisions made from a render.

• You need to be at least 18 to use Homely.
• Give us an email address you can access, and keep your sign-in secure.
• You're responsible for what happens in your account.

• Each render uses one credit. Prices for credit packs are shown before you pay.
• Packs are one-off purchases, not subscriptions. Nothing renews, and credits don't expire while your account is open.
• Stripe sells credit packs to you as the merchant of record. It handles the payment, adds any tax that applies, and sends your receipt.
• If a render fails, we automatically give the credit back.
• If you haven't used any credits from a pack, you can ask for a full refund within 14 days of buying it. Used credits aren't refundable, unless the law says otherwise.

You keep ownership of what you upload. You give us permission to store it, process it and send it to our AI providers, only to run Homely for you. You can use your renders for anything you like, including sharing them with your contractor or designer.

Only upload floor plans you have the right to use. Plans for your own flat, or ones from the HDB e-Service or a BTO brochure, are fine.

Please don't:

• upload anything illegal, harmful, or that you don't have the right to share
• try to break, overload or get around the limits of the service
• scrape the site or resell access to it
• use Homely to harm or mislead anyone

If you do, we may suspend or close your account. Where it's fair to, we'll tell you first.

We work to keep Homelyrunning well, but we can't promise it will always be available or free of errors. We may change or improve features over time. If we ever shut Homelydown, we'll give you at least 30 days' notice to download your renders, and refund any credits you haven't used.

As far as the law allows, we aren't liable for indirect or consequential losses, including renovation costs, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

You can close your account at any time by emailing hello@meethomely.com. Our privacy policy explains what happens to your data when you do.

If we change these terms, we'll update the date at the top. If a change matters, we'll email you before it takes effect. Carrying on using Homely after that means you accept the new terms.

These terms are governed by the laws of Singapore, and the courts of Singapore deal with any disputes.

Questions about these terms can go to hello@meethomely.com.